Response_Letter_MSD-2025-52665.pdf
MSD-2025-52665_-_summary.pdf
MSD-2025-52665.pdf
FOI Request - MSD-2025-52665 Provide copies of all policies, program manuals, operational guidelines, standard operating procedures, contractor training manuals, or current directives provided to WorkBC service providers (contractors). The requested records are those that govern the method and content requirements for communicating a service denial (rejection) decision to a program applicant. Including any policy that specifies: a) Whether the denial notification must be in writing (email or postal) or may be verbal (telephone). b) The required information elements that must be included in a denial notification (for example, specific reasons for the denial, cited policy, appeal/review process). (Date Range for Record Search: From 1/1/2023 To 11/26/2025)